Terms & Conditions

These Terms & Conditions apply to the use of the CODEALPHA website, the purchase of CODEALPHA products and participation in applicable CODEALPHA promotions and loyalty programmes.

By using our website, purchasing our products or participating in our promotions, you agree to these Terms & Conditions where applicable.

Design & Copyright

All original artwork, designs, graphics, packaging, garment designs and merchandise created for or by CODEALPHA remain the intellectual property of CODEALPHA or their relevant rights holders.

These materials may not be copied, reproduced, modified, distributed or used for commercial purposes without prior written permission from CODEALPHA.

The CODEALPHA name, logo, trademarks and associated brand assets are also protected intellectual property and may not be used without prior written consent.

Photography & Image Copyright

All original photography produced for CODEALPHA, including but not limited to product photography, campaign imagery, lookbooks, promotional photography and lifestyle images, remains the copyright of CODEALPHA or the relevant copyright owner.

Images may not be reproduced, downloaded, modified, distributed or used for commercial or promotional purposes without prior written permission.

Prizes & Promotional Offers

Unless otherwise stated in the specific promotion terms, prizes are not redeemable for cash and may not be transferred to another person.

For garment prizes, size changes may be considered subject to stock availability.

Where a prize has a manufacturing fault or quality issue, CODEALPHA will assess the issue and provide an appropriate remedy in accordance with applicable New Zealand consumer law.

Additional terms and conditions may apply to individual competitions and promotional offers.

Pricing

All prices displayed on the CODEALPHA website are in New Zealand dollars (NZD) unless otherwise stated.

Prices may change from time to time. Any price change will not affect an order that has already been accepted and confirmed by CODEALPHA.

CODEALPHA reserves the right to correct genuine pricing, typographical or display errors. If an error affects an order you have placed, we will contact you as soon as reasonably practicable to explain the issue and discuss the available options.

Product Availability & Stock

All products are subject to availability.

Due to inventory levels and the time required to update online stock information, an item may occasionally become unavailable after an order has been placed.

If CODEALPHA is unable to fulfil an order because a purchased product is unavailable, we will contact you and arrange a refund for the affected item.

Refunds will generally be made to the original payment method where possible. If this is not reasonably practicable, CODEALPHA may request your bank account details to process the refund.

Nothing in these terms limits or excludes any rights you may have under applicable New Zealand consumer law.

Loyalty Card

CODEALPHA Loyalty Cards are available for use at participating CODEALPHA Pro Shops and are subject to the following conditions:

  • A Loyalty Card is valid only at the CODEALPHA Pro Shop that issued the card, unless otherwise stated.

  • Loyalty Cards cannot be used for purchases made through the CODEALPHA online store.

  • The Loyalty Card must be presented at the time of purchase for the eligible purchase to be recorded.

  • Previous purchases cannot be added to a Loyalty Card after the transaction has been completed.

  • Loyalty Card rewards, discounts or benefits cannot be exchanged or redeemed for cash.

  • Loyalty Cards and their associated rewards or benefits are not transferable to another person.

  • Loyalty Card benefits cannot be combined with other promotions, discounts or special offers unless otherwise stated.

  • Lost, stolen or damaged Loyalty Cards may not be replaced where the previous purchase history cannot be verified.

  • CODEALPHA may update, suspend or discontinue its Loyalty Card programme from time to time. Where reasonably practicable, customers will be given notice of any significant changes that affect existing rewards or benefits.

Additional conditions may apply to individual CODEALPHA Pro Shops or specific Loyalty Card promotions. Any additional conditions will be communicated at the participating Pro Shop.

Consumer Rights

Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights or remedies that cannot legally be excluded under New Zealand law, including rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

Where a product does not meet applicable consumer guarantees, CODEALPHA will provide the remedy required by law, which may include repair, replacement or refund depending on the circumstances.

CODEALPHA's Rights

CODEALPHA reserves the right to update these Terms & Conditions from time to time. Any updated Terms & Conditions will be published on this page.

CODEALPHA also reserves the right to make the final determination on matters relating to its promotions, competitions and the interpretation of these Terms & Conditions, subject always to applicable New Zealand law.

Where specific terms are provided for an individual promotion, competition or offer, those terms will apply in addition to these general Terms & Conditions.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Website: www.codealpha.co.nz
Email: info@codealpha.co.nz

Last updated: October 2026